Abuse incindent reporting
PLEASE NOTE: IF THIS IS AN EMERGENCY PLEASE CALL 911
The Ontario Long-Term Care Homes Act, 2007, and the Retirement Homes Act, 2010, mandates that anyone in a facility governed under this legislation MUST report incidents of abuse to the Ministry of Long Term Care.
When should I report abuse? A PSW working in Ontario must report when a PSW has reasonable grounds to be harmed by any of the following:
- improper or incompetent treatment or care,
- abuse of a resident by anyone,
- neglect of a resident by a staff member or the owner of the home,
- illegal conduct,
- misuse or fraud involving a resident’s money, or
- misuse or fraud involving public funding provided to the home (long-term care homes only).[1]
Abuse Incident Report Form
Should you like to make a separate report please write to the Ministry of Health and Long Term Care at the address below:
Director
Long-Term Care Inspections Branch
Long-Term Care Homes Division
Central Intake, Assessment and Triage Team (CIATT)
119 King St. W, 11th Floor
Hamilton, ON
L8P 4Y7
Other Resources:
- Patient Ombudsman of Ontario: https://www.patientombudsman.ca/Complaints/Make-a-complaint/Submit-Complaint
- Home Care Action Line: 1-866-434-0144 (8:30am – 7pm, 7 days a week)
- Elder Abuse Prevention Ontario: http://www.elderabuseontario.com/what-is-elder-abuse/legislation-reporting/